Staying at a Disney Hotel? Go to the concierge desk or the reception of your hotel.

Have a Park Ticket? Go to the dedicated ticket offices at the entrance to the Disney Parks.

Annual Pass or Disneyland Pass Holder ? Visit the dedicated ticket offices at the entrance to the Disney Parks.

Certain attractions are subject to specific access procedures and restrictions* in order to guarantee your safety. Please consult the Disney Parks Accessibility Map to help you plan your trip.

- Cast Members may need to refuse entry to an attraction in accordance with the attraction’s access restrictions or if the configuration of the seat or your body shape or size would not allow you to be securely positioned in the attraction vehicle.
- Access to attractions may change without prior notice.
- Access restrictions are based solely on health and safety.

*Attraction access procedures and restrictions are drawn up by Disneyland Paris to reflect each attraction’s specific features. They take into account the access conditions, and vehicle type of the attraction and evacuation conditions in order to guarantee the safety of all our Guests.

Guests must familiarise themselves with the warnings and instructions displayed at the designated entrance to each attraction and published in the Disney Parks Accessibility Maps, and guide. These maps are available at City Hall, Studio Services, the Disney Hotels and the low-level ticket counters at the Disney Park entrances. They can also be downloaded here on this page or via a QR code on the MagicALL signs at the entrance to each attraction.

Transfer boards: Please ask a Cast Member about the provision of a transfer board to facilitate boarding and disembarking from your wheelchair (available at selected attractions only, see Accessibility Plans).

Specially adapted vehicles: You can board the attraction vehicle directly with your wheelchair.

At certain attractions, Guests will need to: - Transfer from the wheelchair to the attraction vehicle, either alone or with the help of their accompanying person. - Transfer from the wheelchair to the attraction vehicle within a limited time. These attractions are identified with the symbol T in the Disney Parks Accessibility Maps.

Noise-canceling headphones can be borrowed for the current day upon presentation of a priority or easy access card. No reservation required, subject to availability.

Vibrating vests are available for TOGETHER: a Pixar Musical Adventure and The Lion King: Rhythms of the Pride Lands for deaf and hard-of-hearing Guests upon presentation of a Priority Card. Vibrating vests are not available for pregnant Guests or those with a pacemaker. Simply head to the theatre entrance to access this service. No booking is required, and availability may vary.

Seat configuration and attraction safety systems may prevent Guests of certain body shapes or sizes from going on certain attractions. Guests must have sufficient upper body strength to hold themselves in the appropriate position in all attraction vehicles. The use of lighting effects such as flashing and strobing lights may cause issues for Guests with photosensitivity. Please note that most attractions, shows and events are not recommended for children under 1 year old. You must wear appropriate clothing.

Please follow instructions from Cast Members and comply with Internal Park Rules and Regulations which can be found here and are also displayed at the entrance to the Disney Parks.

Many visual and lighting effects are used at Disneyland Paris, such as:

- Strobe lights
- Flash photos
- Exterior building illuminations
- Various effects used in our attractions and shows (such as flashes of lightning or explosions).

Certain attractions may affect Guests who are prone to epilepsy. Please consult the Accessibility Map, the Accessibility Guide or the Blue Booklet.

Certain attractions are subject to specific access procedures and restrictions in order to guarantee your safety, notably in the event of an evacuation. Please consult the Accessibility Map, the Accessibility Guide or the Blue Booklet for more information.